Dear Arlington Heights Memorial Library,
It is with great enthusiasm that I submit my application for the Digital Services Manager.
As a published author, regular blogger, podcast guest and Twitter fanatic, this position would be the opportunity of a lifetime to bring my instructional writing and project management skills to my own library.
After reading the job description and culture statement, I found my professional experience, work style and skills a good fit for the necessary qualifications for the position.
Since I graduated from college with my BA in biology, I have worked at the international bank, HSBC, while building my own small business as a professional writer. At HSBC I have been creating training materials for the 300,000 or so employees and managing content creation projects for dozens of internal clients and departments for the past 7 of those years.
I also run a popular website for amateur photographers that has led to a book deal and an Ignite talk.
My wife recently got her MLIS and I’m looking to restart my graduate studies as soon as possible. Library management plays a big role in our family.
My resume is included with greater detail. I’ll look forward to hearing from you. Please feel free to contact me at email@example.com or 708-955-1683.
Thank you for the opportunity.
Technical Writer, Editor, Publisher / HSBCMay 2008 – Present
• Created training materials, policies, procedures, user manuals and communications• Trained new employees in writing and the company's style guide• Edited/published countless documents to the company's websites• Built and maintained a database to track the team's projects
Audits and Acquisitions / HSBCMay 2001 – May 2008
• Created documentation for departments across Audits and Acquisitions• Created department reports and presentations on productivity and quality trends• Won the “Innovation Award” for creating and implementing a new error tracking process• Created and tracked assignment chains for new acquisitions• Recovered and resolved lost, damaged or destroyed documents from county offices and loan originators• Performed compliance auditing of mortgage fees, disability insurance and title fees• Trained new employees and managers in audit processes• Oversaw customer refunds during fee audits• Created and maintained Access databases for teams involved in title research and lien perfection
July 1998 – Present
• Created a weekly email newsletter read by 1400+ Arts and Entertainment journalists• Wrote two editions of a book, The Van Halen Encyclopedia, given four stars by Blender Magazine• Created the first online journalist contact database of its kind• Wrote and published several music industry directories• Created A Lesser Photographer, a blog, newsletter with 1600+ subscribers and book published by Craft & Vision with 1,400 copies sold its first week
Assistant Editor / The Inside Magazine
• Created and edited content for the magazine and web site• Consulted on e-commerce applications and strategies
Saint Xavier University, Chicago, IL Bachelor of Science, 1998
I’m proficient in both Mac and Windows environments, using both daily in my work since 2008. I am most proficient in productivity, office applications and media creation tools.
I am a member of the Apple Developer Program.
For my web work, I’ve used the following CMSs: TeamSite, WordPress, Squarespace, Drupal and ExpressionEngine.
“It's so, so good. Bravo!” – Seth Godin (author and publisher) on A Lesser Photographer “Marvelous writing and photos.” – Steve Leveen (CEO, Levenger)
“The depth that C.J. packs into the simplest of concepts boggles the mind. I can’t say in pages what he manages to accomplish in a sentence. I’m continually in awe of what the man makes." – Michael Schechter (podcaster)
“I have to say, CJ Chilvers has a great attitude. If you care at all about photography, he's a must read.” – Patrick Rhone (publisher of Minimal Mac, The Cramped)
“I just discovered this site a few weeks ago and absolutely love it!” – Andy Cohn, VP and Group Publisher, The Fader Magazine
“For something beautiful and well-said, check out A Lesser Photographer." – David duChemin (author, humanitarian)
“All the best – big fan of the weekly newsletter.” – Paul Stokes, News Editor, NME
Official HSBC commendation: “C.J. attained production of 119.38% and a perfect quality score of 100%. In addition, he set up the tracking for three new processes in the unit, lien correction, county letter maintenance and NY turnaround time. C.J.’s ability to add value by assisting with database development in addition to the exemplary performance of his regular duties is greatly appreciated by his team and department.”
“I know I’m just one of the silent majority, but I’ve always appreciated what you do.” – Julia Rubiner, Editorial Emergency, LLC
Books:• A Lesser Photographer• The Van Halen Encyclopedia• The Music Press Directory
Talks:• Ignite: Perfect Photos Every Time
Podcasts:• Photography Tips from the Top Floor• Craft & Vision Podcast• The Brooks Review• This Week in Photography• 52 Pickup
Some Blog Posts:• Let Go of Legacy• My Rules for Publishing (2015)• Go Pro? Maybe What You Need is to Go Amateur• Get Closer• Nonconformity• Be a Publisher